Section 1
Our Guarantee
🛡️ 30-Day Money-Back Guarantee
We stand behind every blueprint we sell. If you are not satisfied with your purchase for any reason, contact us within 30 days of purchase for a full refund. No questions asked. No hoops to jump through.
Section 2
Eligibility
To qualify for a refund, all of the following conditions must be met:
- Your refund request must be submitted within 30 days of your order date (the date on your purchase confirmation email).
- Your order email address and blueprint name must be provided with your request.
- One refund per customer per product. If you have previously received a refund for the same product, a second refund will not be issued.
- Refunds are not available for promotional or discounted purchases where the final price paid was below $10 USD.
Section 3
How to Request a Refund
-
Email Us
Send an email to support@negosyoplans.com with:
- Subject line:
Refund Request — [Your Order Reference] - Your full name
- The blueprint name you purchased
- The email address used for the purchase
- Reason for refund (optional — but appreciated)
- Subject line:
-
We Confirm Receipt
We will send a confirmation email acknowledging your refund request within 24 hours (Monday–Saturday, 8AM–8PM PHT).
-
Refund Processed
We process the refund via Stripe or PayMongo within 2–3 business days of confirming your request.
-
Credit Appears on Your Statement
Stripe or PayMongo credits the refund to your original payment method. Bank processing may take an additional 5–10 business days to appear on your statement — this timeline is controlled by your bank, not by us.
Section 4
What Happens After a Refund
Upon refund, your license to use the blueprint is revoked. Please delete any saved copies from your devices. Your blueprint access link will be deactivated.
Continuing to use a blueprint after receiving a refund constitutes a violation of our Terms of Service and may result in legal action.
Section 5
Exceptions
Refunds will not be issued in the following circumstances:
- Requests submitted more than 30 days after the original purchase date
- If the product has been redistributed, resold, or shared with others in violation of the license terms
- Purchases below $10 USD (heavily discounted or promotional orders)
- If a refund for the same product has previously been issued to the same customer
If your request falls under an exception and you believe there are extenuating circumstances, please contact us — we review every case individually.
Section 6
Contact for Refunds
For refund requests, reach us through the fastest channel available to you:
Email: support@negosyoplans.com
We reply within 24 hours, Monday–Saturday (8AM–8PM PHT).